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From Breakdown to Breakthrough: How One Facility Cut Downtime 40%

  • josh7486
  • May 12
  • 3 min read

The Breaking Point

Every facility has a breaking point, the moment when the constant cycle of emergency repairs, overtime calls, and production disruptions becomes unsustainable. For one Central Valley industrial facility, that moment came during a critical production run when two motors failed within 48 hours of each other. The emergency repairs cost over $30,000, but the real damage was the production loss, the missed delivery deadline, and the penalty from their biggest customer. That week, the plant manager called Ace Electric Motor and Pump Co. and said something we hear more often than you might think: there has to be a better way.

The Assessment: Understanding the Real Problem

We started with a comprehensive Motor EKG assessment of their 35 most critical motors. The results were eye-opening but not surprising. Seven motors showed signs of insulation degradation that would likely lead to failure within 12 months. Four motors had bearing conditions indicating 6-9 months of remaining life. Three motors were running with significant misalignment that was accelerating wear on bearings and couplings. Two motors were operating above their thermal ratings due to blocked ventilation. In total, 16 of 35 critical motors had conditions that, left unaddressed, would result in unplanned failures. The facility had been averaging 8-10 unplanned motor failures per year, and now we could see exactly why.

The Plan: Prioritized Reliability

We worked with the plant manager to develop a phased approach. In the first month, we addressed the three most critical motors, the ones closest to failure, during a planned weekend shutdown. In months two and three, we corrected alignment issues and ventilation problems that were accelerating wear on otherwise healthy motors. By month four, we had enrolled the facility in our Worry-Free Maintenance program with quarterly Motor EKG testing on all critical motors and semi-annual testing on secondary motors. We also conducted a two-day training session for their maintenance team, focusing on recognizing early warning signs and proper lubrication techniques.

The Results: 40% Less Downtime in Year One

The transformation was measurable. Unplanned motor failures dropped from 8-10 per year to 3 in the first year, and then to 1 in the second year. Total motor-related downtime decreased by 40 percent in year one and 75 percent by year two. Emergency repair spending dropped by over $60,000 annually. Energy costs for motor operations decreased by approximately 7 percent as properly maintained motors ran more efficiently. The maintenance team reported feeling more confident and less stressed, and two technicians who had been considering leaving chose to stay.

The Ongoing Partnership

Three years into their reliability partnership with Ace, this facility has not had a single motor failure that they did not see coming at least 3 months in advance. Every repair is planned, budgeted, and executed during scheduled maintenance windows. The plant manager told us that the biggest change was not financial, although the savings were substantial. The biggest change was the peace of mind. Instead of wondering what would break next, the team now has data showing exactly where their equipment stands and a partner helping them stay ahead of every issue.

Your Breakthrough Starts Here

Every facility's journey from reactive to proactive looks different, but they all start the same way: with a decision to stop accepting emergency failures as normal. Ace Electric Motor and Pump Co. has been helping Central Valley facilities make this transition since 1952. Whether you are at your breaking point or simply ready for a better approach, we are ready to be your partner in reliability. Contact us at (209) 464-6428 to schedule your free Motor EKG assessment and take the first step toward your breakthrough.

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